Shipping Information - Francesca's Collections

Currently Francesca's Collections Online Boutique ships only within the United States. We will ship to Alaska, Hawaii, and U.S. territories at an additional surcharge of $15 for Standard shipping. Overnight and Express methods are unavailable for these areas.

Overnight and Express orders confirmed before 11:00 am CST, will be processed the same business day. Overnight and Express orders confirmed after 11:00 am CST will be processed the following business day. FedEx does not ship out or deliver on Saturday, Sunday, or on national holidays.

All orders placed will be shipped within 3 business days from the date ordered unless you have requested Express and Overnight shipping.

Note: "Overnight" and "Express" orders confirmed before 11:00 am CST, will be processed the same business day. "Overnight" and "Express" orders confirmed after 11:00 am CST will be processed the following business day. FedEx does not ship out or deliver on Saturday, Sunday, or on national holidays.

Shipping Rates

Order Amount	Standard¹	Express²	Overnight³
$0 - 25	$5.00	$17.95	$20.95
$25.01 - 50	$5.00	$18.95	$21.95
$50.01 - 75	$5.00	$20.95	$23.95
$75.01 - 100	$5.00	$22.95	$25.95
$100.01 - 150	$5.00	$24.95	$27.95
$150.01 - 200	$5.00	$26.95	$29.95
$200.01+	$5.00	$28.95	$31.95

¹ 5-10 business days after order has been processed
² 2-3 business days up to 5 business days after order has been processed
³ 1 business day after order has been processed

P.O. Box Addresses and APO's

Due to shipper restrictions, shipping is not available for P.O Box addresses or APO's.

International Orders

Unfortunately Francesca's Collections does not ship internationally yet.

Online Boutique Return & Exchange Policy

You may return regularly priced items purchased online to any of our Francesca's locations or by mailing them to our online boutique within thirty days of the ship date. Please note: our Return & Exchange Policy only applies to online purchases made at www.francescascollections.com, and this same policy is not available in stores. Unfortunately, items purchased at our stores may not be returned online. Sale items purchased online may only be returned to the online boutique and are not available for refund or exchange at any Francesca's store. Promotion items may be mailed back or returned at our stores. Please refer to our complete Return & Exchange Policy.

Out of Stock Items

Because we are a boutique, our inventory is very limited and exclusive. Francesca's strives to provide our customers with fresh new products, therefore; we rarely reorder an item once it has sold out. If an item is not found online then the online store is out of stock. You may contact your nearest boutique to see if the item is still available at the store. Please continue to check our website as we are continually updating our online boutique with great new merchandise you will love.