To Contact Us By Email:

* Indicates a required field

First Name

Last Name

*Email

Order Number

Phone Number

* My comment/question concerns:

* Message:

Contact Us

We are always interested in your feedback, questions or concerns about our stores, website or company. Please choose one of the following ways to contact us.

Customer Service

By Email:
customerservice@francescas.net

By Phone:
Regular Business Hours: Mon-Fri 9am-5pm CST
1.800.980.1180

By Mail:
Francesca's Customer Service
3480 W. 12th St.
Houston, TX 77008

Press, Marketing and Advertising Inquiries

Please note: If you are submitting a marketing request or press inquiry for a particular store, be sure to include the store city and state. In addition, we are currently not accepting proposals for TV, radio or print advertising.

By Email: marketing@francescas.net

Real Estate Development Inquiries

Please send all real estate inquires and questions to Clary Groen.

By Email: cgroen@francescas.net

Merchandise Vendor Inquiries

If you are interested in submitting a product for our consideration, please send your catalog, brochure, photos or product (including price list) to the address listed below. Please note: We are unable to return samples. We will contact you for further information regarding your product should we have questions.

By Email: productideas@francescas.net

By Mail:
Francesca's Collections Buyer
3480 W. 12th St.
Houston, TX 77008