Customer Service
Francesca's Careers
Francesca's Careers

Francesca's Collections is a successful, Houston-based company operating women's specialty retail stores in 41 states. Known for our upscale, fashion-forward apparel and accessories, we are experiencing significant growth. Therefore, Francesca's has an immediate need as we are poised to expand over 200 stores in the next 4 years.

We provide a diverse culture that rewards the efforts of fun and talented individuals who are dedicated to delivering a rich experience to our customers. We offer a creative and friendly environment with plenty of opportunity for advancement. Francesca's Collections understand that it is the people that contribute to our growth and we invite you to help us continue in our success.

Available career opportunities are posted and updated weekly. Please review the list below and submit your resume online or in person for consideration. You may click on the listing for further details.

How to Apply

By Email: For in-store positions, please email your resume to hr@francescas.net and list your desired position and location.

For corporate positions, please email your resume to hr@francescas.net and list your desired position and location.

In Person : Fill it out our application and take it to the Francesca's location you would like to work at. To download the application in a PDF format, click here.

Francesca's Collections is an Equal Opportunity Employer.

Available Openings


Accounts Payable Coordinator

We are currently hiring an Accounts Payable Coordinator out of our Home Office in Houston, Texas.

The Accounts Payable Coordinator is responsible for processing and monitoring payments of invoices and administrative services. The AP Coordinator will also sort and distribute mail as well as various other projects. This position reports to the Accounts Payable Supervisor.

Position Overview:

This position will be responsible for the technical fit for clothing supporting design and maintaining the production schedule that will ultimately yield a garment with a high customer satisfaction.

Essential Functions:
  • Code and review vendor invoices
  • Data entry of vendor invoices
  • Proof daily batch reports
  • Research and resolve invoice issues
  • File and scan vendor invoices
  • Work within monthly close schedule
  • Sort and distribute daily mail
  • Other duties as assigned
Qualifications:
  • 2+ years of experience in accounts payable processing and data entry
  • Proficient in Microsoft Outlook and Excel
  • Strong analytical skills
  • Experience with MAS90 experience a plus
  • Experience with 10-key by touch
  • Excellent verbal and written communication skills
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Accounts Payable Supervisor

Essential Functions:
  • Review invoice processing and disbursement processing each week, approximately 4000 invoices per week
  • Will assist with month end close process and quarterly audits
  • Assist with reconciling the Accounts Payable Sub ledger to the General Ledger
  • Upload monthly recurring payments such as rents, utilities and supplies
  • Ensure invoices are matched to purchase orders and receiving documents and entered on the proper date
  • Provide assurance monthly that utilities have been processed
  • Process a high volume of invoices and check preparation
  • Perform year end reconciliation and prepare 1099's
  • Maintain W-9 database
  • Supervise a team of three
Qualifications:
  • Must have experience processing a large volume of invoices
  • Detail oriented
  • Minimum of 3 year multiple location experience
  • Minimum of 2-3 years in a Lead/Supervisor Role
  • Strong Microsoft Office abilities a must
  • MAS 90 experience a plus
  • Superior verbal and written communication skills
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Compensation and Benefits Coordinator

We are currently hiring Compensation and Benefits Coordinator based out of our Houston, TX corporate office.

Position Overview:

As Compensation and Benefits Coordinator you will own the day to day workflow of payroll and health insurance paperwork. You will be the liaison between the field and the payroll department regarding payroll forms. You will also assist the HR department with open enrollment for insurance benefits.

Essential Functions:
  • Review all payroll paperwork that is submitted for processing. This paperwork includes: new hires, performance reviews, terminations and various status changes
  • Partner with appropriate parties to remedy paperwork that has been submitted with errors
  • Follow the paperwork process from submission to data entry to verify that the paperwork has been processed
  • Assist with sending benefit paperwork to newly eligible employees
  • Assist with educating new employees on our benefit offerings
  • Train new Managers regarding the paperwork process and how to complete the appropriate forms
  • File paperwork into employee files
  • Other duties as assigned
Qualifications:
  • Familiarity with Human Resources, policies, labor laws and compliance
  • Bachelors degree in business administration, human resources or a related field preferred
  • Ability to exercise good judgment, think critically, work independently and multi-task
  • Must be very detail oriented and extremely organized
  • Must be efficient, proactive and responsive
  • Strong verbal and written communication skills
  • Ability to handle confidential and sensitive information
  • Computer Skills: Microsoft Office Products
  • Superior verbal and written communication skills
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Corporate Recruiting Manager

Francesca's Collections provides a unique shopping experience with each visit. When customers visit Francesca's they will find that each boutique is a treasure chest overflowing with gifts, apparel, home accessories and jewelry that reflects the most fashionable styles and desired items from all over the world. Francesca's Collections provides a diverse culture that rewards the efforts of fun and talented individuals who are dedicated to delivering a rich experience to our customers. We offer a creative and friendly environment.

We are currently hiring a Corporate Recruiting Manager. This position will be based at our Corporate office, which is located in the Houston Heights. The Recruiting Manager reports to the Vice President of Human Resources.

Responsibilities:
  • Manage and coordinate a team of recruiters and ensure goals are met.
  • Fully responsible for recruiting for home office openings.
  • Management of the entire recruiting life-cycle: sourcing resumes/ candidates, conducting phone interviews and scheduling interviews, extending offers, tracking and reporting on candidate and interview data.
  • Assist with the development and implementation of staffing strategies to provide a qualified and diverse candidate pool.
  • Maintain a variety of recruiting sources that provide appropriate candidate flow.
  • Interface and strengthen relationships with hiring managers to ensure employment needs are addressed in a timely fashion.
  • Develop and implement effective recruitment plans and selection strategies for each business area.
  • Propose and participate in ongoing best practices and improvements to our current recruitment efforts.
  • Coordinate and partner with selected education institutions, and universities.
  • Continually develop senior level relationships within business groups to uncover needs and to develop customized recruiting strategies.
  • Nurture relationships with prospective talent and manage ongoing candidate sourcing relationships.
Qualifications:
  • Minimum of 3 years of experience recruiting in a corporate environment.
  • Proven experience in no/low fee and alternative sourcing methods and previous experience managing external search firms and vendors.
  • Must be an expert in conducting effective interviews and selection process.
  • Proven ability to effectively deal with senior level management.
  • Must be assertive, take initiative and be able to propose alternate strategies to meet company demands.
  • Must be able to meet tight deadlines and be flexible to changing work-flow and company demands.
  • Proven ability in multi-tasking various projects simultaneously.
  • Bachelors Degree in Human Resources or related field preferred.
  • PHR or SPHR certification a plus.
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E-Commerce Order Fulfillment & Customer Service Manager

We are currently hiring an Order Fulfillment & Customer Service Manager for our home office based out of our Houston, TX corporate office.

Position Overview:

The position manages and directly assists with all day-to-day e-commerce order fulfillment and customer service activities. In addition, the position will manage related projects, create reports, prepare analysis, and fulfill other responsibilities as necessary. This individual will report to the Vice President of Business Strategy & Analysis. This individual efficiently delivers a superior experience to Francesca�s Collections customers through customer service and order fulfillment.

Essential Functions:
  • Manage all aspects of the e-commerce order fulfillment operations including: inventory control, order fulfillment, the shipping of packages, and other associated duties
  • Ensure efficient and timely processing of merchandise. Anticipate requirements and plan accordingly
  • Hold hourly employees accountable for attendance, productivity, and team participation
  • Maintain a thorough understanding of pick, pack, ship, inventory control, receiving, transportation, and safety practices
  • Manage workflow of order fulfillment associates to meet planned production standards
  • Develop and maintain processes and procedures to ensure inventory accuracy
Customer Service:
  • Manage and assist customer service employees to ensure boutique and e-commerce customers receive a superior customer service experience in a timely manner.
  • Ensure orders are returned in a timely and accurate manner.
  • Develop and maintain effective policies and procedures to continually improve customer service.
Order Fulfillment & Customer Service:
  • Implement continuous service, operational, and cost improvements
  • Train, develop and evaluate associates in assigned areas
  • Conduct interviews for potential additions to the team
  • Prepare and manage annual budgets and justify capital and labor costs
  • Establish best practices and methods. Set goals and objectives, provide feedback, and follow up on past, present and future objectives
  • Maintain reports and charts depicting all measurable deliverables daily
  • Implement industry compliant health and safety practices
  • Effectively communicate with other related departments and vendors to achieve business goals
  • Maintain continual communication with team to ensure productivity, morale and performance of associates
  • Develop and implement security processes to protect company assets, staff, and visitors to the facility
  • Other duties as assigned
Qualifications:
  • Self-motivated and enthusiastic team player with a sense of initiative
  • Strong leadership and motivational skills
  • Financially astute. Can recognize cost saving and revenue generating opportunities
  • 1-2 years of experience in a similar position
  • 2+ years experience in a management role
  • Proficient in Microsoft Word, Excel, Power Point, and Outlook. Willingness to learn additional software applications including customer relationship management modules
  • Excellent written and verbal communication skills
  • Excellent organizational, planning and priority setting skills
  • Detail oriented
  • Ability to work flexible weeknight and weekend hours as necessary to address business needs
  • Ability to interact in a courteous, helpful and professional manner
  • Ability to work and excel in a fast-paced, team environment
  • Ability to lift up to 50lbs
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Graphic Designer

Position Overview:

This position is responsible for providing graphic design and flash or HTML programming for the website as well as other company projects. The Graphic Designer candidate will have an artistic sensibility in line with our own. The candidate will work within a small creative team that is responsible for all creative content. The Graphic Designer will report to the Director of Marketing.

Essential Functions:
  • Design and incorporate brand identity into all visual material by designing creative elements for production
  • Produce clean and simple designs and provide coaching on best practices to team members
  • Maintain expert knowledge of all browsers, languages, tools, devices, applications, design trends, applications, and other environments in which your audience views your work
  • Assist in development of graphic standards, templates and guidelines to ensure consistent messaging and awareness of corporate brand
  • Manage existing library of communication assets and create new designs for existing templates
  • Track and measure results of work produced
  • Archive all work as well as work of specific competitors
  • Serve as production assistant or in the art department on photo shoots
  • Create non graphic projects to serve marketing or company needs
  • Oversee print or production jobs
  • Create compelling illustrations to be incorporated into design work
  • Work with external vendors on occasion
  • Develop appropriate design solutions for maximum emphasis on selling features of merchandise
  • Ensure that each assigned project meets all production specifications
  • Coordinate and communicate with copywriter
  • Other duties as assigned
Qualifications:
  • BS/BFA, along with 3+ years of related experience or 5+ years in lieu of degree
  • Outstanding portfolio to include innovative work, including the display of strong knowledge of HTML + CSS and Flash
  • Expertise in Adobe Creative Suite, Photoshop, Flash, Illustrator, Dreamweaver in a PC environment
  • Experience in integrating solutions with web, video, print and other communications elements design and layout experience for corporate websites and online marketing
  • Experience in fashion web design and or marketing web design
  • Work well with others and under pressure
  • Excellent problem solving, communication, and grammar skills
  • Strong attention to detail
  • Practical experience with digital photo equipment
  • Familiar with browser-based retail catalog management
  • Familiar with electronic marketing a plus
  • Ability to handle multiple projects and meet deadlines
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IT Business Analyst

Position Overview:

The IT Business Analyst plays a critical role in connecting the IT department to line of business leaders for new projects and business processes. In conjunction with the Vice President of IT this position plays the lead in keeping technology project work aligned with strategic business priorities and process. The candidate will report to the Director of IT Services.

Essential Functions:
  • In partnership with project managers, serves as the liaison between IT and the business units for project and communication needs
  • Prepare and presents materials for the Technology Steering Group
  • Manage the IT project portfolio
  • Holds standing business discovery meetings with key stakeholders to align business goals with IT
  • Works with project managers, establishes and manages the software development lifecycle (SDLC) for IT
  • Develop use cases and test scripts for testing new applications
  • Participate in software application testing and quality assurance
  • Develop and manages implementation and training documentation for new applications for both business units and for IT support
  • Assist the help desk with first level support for newly implemented applications
  • Provide business process analysis and current process mapping for all IT project requests through interviews and meetings with business users
  • Create business user specifications for IT projects and works with developers and administrators on technical specifications
  • Assist business units with process analysis as needed, including those that may not need a technical solution
  • Assist with IT controls documentation and risk mitigations
  • Other duties as assigned
Qualifications:
  • 5 years IT experience required
  • 7 years retail experience required
  • Business analyst experience required. Business unit analyst experience help
  • Process mapping software experience required (MS Visio or similar)
  • Bachelor's degree required
  • Retail fashion industry experience a plus
  • Strong written and verbal communication skills
  • Strong analysis and problems solving skills
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IT Helpdesk Specialist

Position Overview:

Daily responsibilities are to provide support to the user community by working in the Help Desk answering and responding to telephone calls for service and support from customer employees and contractors.

Essential Functions:
  • Provide exceptional customer service and technical support for on-site and remote users.
  • Troubleshoot hardware, software and PC operating system issues.
  • Identify network/applications issues.
  • Provide detailed information on how to set up/configure data and point-of-sale hardware.
  • Use various administrative tools and on-line resources for customer resolution.
  • Use trouble ticket system for tracking customer interactions and problem resolution.
  • Evaluate customer concerns and resolve problems to customer satisfaction.
  • Demonstrate and practice regularly the skills necessary to handle any CS and/or Technical Support call type that is routed through the center in this function.
  • Follow up with customer to ensure first call resolution and achieve and deliver 100% customer satisfaction.
Qualifications:
  • Microsoft Technical Certifications preferred
  • Minimum of 12 months customer service experience
  • Minimum of 6 months in a technical support/help desk role preferred
  • Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Adobe Acrobat
  • Excellent written and verbal communication skills
  • Excellent organizational, planning and priority setting skills
  • Self-motivated and enthusiastic team player
  • Detail oriented
  • High level of confidentiality
  • Ability to interact in a courteous, helpful and professional manner
  • Functions well in a fast-paced work environment
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Merchandise Planner

Position Overview:

The Merchandise Planner partners with the Boutiques, CMO and Buyers, Director of Merchandise Planning and Allocations and Allocators to drive sales, profitability and returns on inventory by developing strategies at the product category/location level. Merchandise Planners plan and forecast the allocation of merchandise and plan and reserve inventory for new stores. Merchandise Planners also develop in-season forecasts and future merchandise plans for their departments by class.

Essential Functions:
  • Create plans by department for sales, margin and inventory.
  • Use a variety of metrics to evaluate performance of departments and categories.
  • Determine buy quantities and manage assortment tools for in-season purchasing.
  • Project sales in season and track open-to-buy purchase budgets.
  • Run reporting on bestsellers/worst sellers to determine reorders, transfers and markdowns.
  • Recap weekly KPI sales, gross margin, and inventory metrics.
  • Analyze promotional events, influence development of promotional calendar.
  • Ensure ordering for new boutiques delivers appropriate merchandise levels.
  • Be the point of contact for boutique questions regarding merchandise matters.
  • Analyze aged inventory as well as risk in inventory for potential marking down of merchandise.
Qualifications:
  • College degree required.
  • Three+ years experience in merchandise planning and allocation.
  • Analytic strength and problem solving skills.
  • Superior Excel and Planning System skills.
  • Ability to provide excellent customer service to others.
  • Strong organizational skills, flexibility to multi-task and able to thrive in a fast paced, entrepreneurial environment.
  • Strong verbal and written communication skills.
  • Ability to develop and maintain strong working relationships with cross functional partners.
  • Candidate must be willing and eager to make a difference.
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Merchandise Planning Allocator

Position Overview:

The Merchandise Planning Allocator partners with the Boutiques, Planners, Buyers and the Distribution Center to drive sales, profitability and returns on inventory by managing and allocating inventory at the store level.

Responsibilities:
  • Develop allocation strategies for multiple departments.
  • Allocate product from distribution center to boutiques.
  • Ensure proper in-stock levels for 'never out' items.
  • Analyze business trends by store.
  • Detailed analysis and planning for the company's e-commerce initiative.
  • Ensure ordering for new boutiques delivers appropriate merchandise levels.
  • Determine inventory transfer opportunities between locations.
  • Be the point of contact for boutique questions regarding merchandise matters.
Qualifications:
  • College degree required.
  • Three years prior experience in merchandise planning, store planning or allocation.
  • Analytic strength and problem solving skills.
  • Superior Excel skills.
  • Ability to provide excellent customer service to others.
  • Strong organizational skills, flexibility to multi-task and able to thrive in a fast paced, entrepreneurial environment.
  • Strong verbal and written communication skills.
  • Ability to develop and maintain strong working relationships with cross functional partners.
  • Candidate must be willing and eager to make a difference.
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POS Administrator

The Application Administrator will be responsible for technical administration of our JDA POS environment. They must be comfortable working with retail POS systems and have experience working with POS peripherals. Given that we are migrating to an enterprise JDA platform, being familiar with merchandising and inventory management systems will be very beneficial. During the JDA POS project the Application Administrator will work with the external consultants to develop the test and production environment/process that will be put into place once the JDA POS system is rolled out in 2012. Once roll out occurs, the Application Administrator will be responsible for providing second level technical support to our boutique associates and corporate office users with software issues, managing the data that is necessary for support of JDA POS, and providing production support for the system.

Core hours are Monday through Friday, 8:00am to 5:00pm. All application administrators are required to respond to emergency evening and weekend support. For a retail POS system, this is especially critical.

Responsibilities:
  • Overall technical support and point of contact for JDA POS software implementation and related credit authorization integration
  • Help to validate the technical environment in which JDA POS software will be established
  • Understand the data flow and data model for all JDA modules that flow to/from the JDA POS system. Participate in the testing of the environment at all phases of the implementation
  • Ensure back up procedures are designed and implemented properly
  • Administrate security access/setup for users and groups
  • Monitor system polling, both up and down, between JDA POS and the host system MMS as well as credit card processing into the central credit authorization and end processor
  • Provide exceptional customer service and technical support for on-site and remote users
  • Use various administrative tools and on-line resources for customer resolution
  • Serve as point of contact for all IT SOX and PCI controls, both technical and process, related to the POS system
  • Demonstrate an understanding of how various programming techniques can be applied in an environment to achieve optimum performance
  • Demonstrate familiarity with data replication functionality, including design of controls and automated procedures to ensure data integrity
  • Experience with Software Development Lifecycle (SDLC) best practices
  • Willingness to travel during JDA POS implementation and store roll-out phase
Experience and Skills Required:
  • 5+ years of technical and process proficiency in the JDA POS system
  • Thorough understanding of JDA POS architecture and data structure; including Store Server, Central Server, and JDA Integrator
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Recruiter

We are currently hiring a Recruiter. This position will be based our Corporate office, which is located in Houston Heights. The Recruiter is a staffing function reporting to the Vice President of Human Resources.

Responsibilities:
  • In-depth knowledge of the complete recruitment process including: research, candidate sourcing, resume screening, networking, interviewing and closing.
  • Lead staffing initiatives for new store openings, which includes recruitment of all new store teams.
  • Identify qualified candidates that reflect Francesca�s Collections values and meets the job requirements as a result of the interview process.
  • Possess exceptional organizational skills to manage new and existing needs in multiple markets at one time, with frequently changing deliverable dates.
  • Identify and develop local advertising resources when necessary and within budget.
  • Conduct reference checks.
  • Keep accurate records of candidate activity.
  • Coordinate interviews with hiring managers including routing of resumes, scheduling of interviews, gathering interview feedback and negotiate employment offers in partner with senior management and hiring partners.
  • Represent the company with honesty, integrity, enthusiasm and knowledge.
  • Provide support and training to field management teams on how to effectively source, screen, interview and select and retain individuals within their markets.
  • Prepare and analyze weekly open/fill positions report.
  • Other duties as assigned.
Requirements:
  • A minimum of 3 years of recruiting experience, preferably in retail experience
  • High work capacity, results orientation and strong sense of urgency
  • Track record of successful sourcing of candidates
  • Proficient in Microsoft Word, Excel, PowerPoint and Outlook
  • Excellent written and verbal communication skills
  • Excellent organizational, planning and priority setting skills
  • Self-motivated and enthusiastic team player
  • Detail oriented
  • High level of confidentiality
  • Ability to interact in a courteous, helpful and professional manner
  • Functions well in a fast-paced work environment
  • Bachelors degree or equivalent experience is preferred
Education:
  • College degree required: BA, BS in closely related field; MBA or law degree a plus.
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Regional Director

We are currently hiring a Regional Director based out of Pheonix, Arizona.

The position is responsible for overseeing the sales, operations, human resources and visual presentation of Company's stores. Conduct activities required to achieve Region goals, including sales and profit targets, customer satisfaction, recruiting and retention, payroll and expenses, and loss prevention.

Position Requirements:
  • Effectively deliver all sales and profit targets
  • Communicate clear expectations and hold Regional team and self accountable to Company's standards of performance and behavior.
  • Drive consistent execution of Company's visual presentation direction.
  • Train all store leadership teams in business acumen to deliver sales and expense goals using available tools and resources.
  • Support future growth of Company through effective recruitment, selection and on-boarding of store leadership teams.
  • Recognize and reward behaviors through the sponsorship of company-wide performance incentive programs.
  • Maintain store performance through consistent and effective coaching and feedback.
  • Partner with Senior Vice President of Stores to create individual development plans that support performance needs and career growth for direct reports.
  • Resolve customer service issues in partnership with Human Resources and the Senior Vice President of Stores.
  • Foster cross-region and cross-company relationships to support Francesca's brand strategies.
  • Partner with Store Operations and Merchandising to carefully balance inventory, and identify inventory issues.
  • Effectively utilize reports to analyze and impact business trends for Region stores.
  • Support IT initiatives and ensure successful implementation within the Region.
  • Provide feedback and recommendations to key HQ partners and Senior Vice President of Stores on field initiatives and projects.
  • Respond and react to all communication in a timely manner. Process all Region level recaps and communication as per the direction of the Senior Vice President of Stores.
  • Assess customer feedback and develop priority plans for improvement.
  • Travel up to 50% of the time. Overnight and occasional weekend travel required.
Qualifications:
  • Associate's or Bachelor's degree required. 4 year college degree or equivalent preferred.
  • Minimum two years District or Regional manager experience in the specialty retail environment with proven results.
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Senior Staff Accountant

We are currently hiring a Senior Staff Accountant for our Home office based in Houston, Texas.

This position will be responsible for preparing various account reconciliations, journal entries and supplemental analysis schedules. This position will report to the Controller. They will prepare and maintain monthly Straight Line Rent analysis, Pre-Opening Asset and supplies accounting, reconcile prepaid supplies and miscellaneous accrued payables. Reconcile and record corporate credit card purchases. Reconcile gift card liability from daily reconciliation of store transactions. Assist with the preparation of month end accruals and close process.

Essential Functions:
  • Prepare various general ledger account reconciliation for Construction in Progress, Prepaid Supplies, Misc Accrued Payables.
  • Record pre-opening expenses for new stores and allocate to proper accounts when store opens.
  • Prepare Straight Line Rent Analysis and related journal entries
  • Reconcile and record Corporate Credit/Purchasing Card
  • Reconcile Gift Card liability
  • Preparation of month end accruals and close process
  • Record daily corporate cash transactions
  • Various projects as assigned
Qualifications:
  • Education: Bachelor�s degree in Accounting
  • Experience: 3 to 5 years experience as a Staff Accountant performing Straight Line Rent analysis, accounting for pre-opening expenditures, and various general ledger account reconciliations
  • Computer Skills: Excel skills a must � Intermediate Level at a minimum. MAS 90 a plus
  • Other Skills: Detail oriented, strong understanding of accruals
  • Superior verbal and written communication skills
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Staff Accountant - Sales Audit

We are currently hiring a Staff Accountant - Sales Audit based out of our Home Office in Houston, Texas.

Staff Accountant to perform Sales Audit on all store point of sale transactions. This position will reconcile cash, credit card and gift card tender payments entered at the store to the daily bank or third party processing reports. Investigate and correct exceptions as needed. Reconcile the gift card liability general ledger account monthly. Assist in the monthly close process, including preparing month end accruals. Reconcile paid in/paid out transactions entered at the store level.

Essential Functions:
  • Reconcile individual store cash, credit card and gift card payment totals from the Point of Sale system to the bank records and/or third party processor.
  • Investigate differences in tender reconciliations and correct exceptions. Communicate to store and regional management regarding late deposits and/or errors with transactions.
  • Reconcile store level paid in/paid out transactions in the Point of Sale system and correct if necessary
  • Review daily store level Point of Sale exceptions and correct prior to releasing
  • Prepare the monthly gift card liability reconciliation and enter necessary adjustments if needed
  • Assist in the preparation of month end accruals and close process
  • Record daily corporate cash transactions
  • Various projects as assigned
Qualifications:
  • Education: Bachelors degree in Accounting
  • Experience: 1 to 3 years experience as a Staff Accountant performing Sales Audit and/or bank reconciliation experience.
  • Computer Skills: Excel skills a must - Intermediate Level at a minimum. MAS 90 a plus.
  • Other Skills: Detail oriented, strong understanding of point of sale tender transactions
  • Superior verbal and written communication skills
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Warehouse Associate

This position receives merchandise for redistribution, counts and performs quality audits on merchandise, and distributes merchandise to boxes, which are then weighted and shipped. The Warehouse Associate reports to the Warehouse Supervisor.

Essential Functions:
  • Load and unload cartons
  • Receive inbound cartons, perform quality audits
  • Locate merchandise based on pick slips and accurately fills orders by performing picking, packing, counting and sorting
  • Weigh, close and prepare boxes for outbound shipments
  • Responsible for accurate inventory level of outbound store shipments
  • Ticket and Label product as required
  • Prepare special shipments for new store openings
  • Identify incorrect/short shipped items and immediately notify supervisor
  • Count large number of merchandise
  • Other duties as assigned
Qualifications:
  • High School Diploma a plus, not required
  • Some similar warehouse experience preferred
  • Able to work independently and as a team
  • Able to make accurate and efficient inventory counts and perform basic mathematical calculations
  • Excellent verbal and written communication skills
  • Forklift certification a plus, not required
  • Must be dependable and motivated with a stable work history, good communication skills, solid work habits and the ability to work overtime as needed
  • Able to maintain a positive, professional and constructive attitude with team members and management
  • Able to lift and carry up to 70lbs in physical environment, push pull, reach, grasp, bend and stack cartons
  • Able to stand for long periods of time typically in an air conditioned environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, dust and fumes which may cause discomfort
  • Must be able to pass a criminal background check
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Boutique Manager

Francesca's Collections provides a diverse culture that rewards the efforts of fun and talented individuals who are dedicated to delivering a rich experience to our customers. We offer a creative and friendly environment with plenty of opportunity for advancement. We understand that it is the people in our boutiques that contribute to our growth, and we invite you to help us continue in our success. Francesca's also offers a competitive salary, monthly bonus potential, health benefits, paid vacation, and a generous merchandise discount.

We are currently seeking candidates possessing the following qualities :

Create, promotes, and oversees a fun, profitable boutique through customer service, sales generation, excellent visual presentation, continual training and development of staff, shortage control and safety. Maintain a friendly, professional behavior/conduct at all times with customers, supervisors, and co-workers.

Requirements:
  • High School or equivalent
  • 3 years specialty retail experience preferred
  • 2 of the 3 years retail management experience
  • Service and sales related experience/exposure
  • A flair for fashion is a MUST!
  • Experience in customer service
Available in the Following Locations :
  • Arcadia, California - Santa Anita - NEW STORE
  • Ardmore, Pennsylvania - Suburban Square - NEW STORE
  • Bloomington, Minnesota - Mall of America
  • Center Valley, Pennsylvania
  • Champaign, Illinois - Marketplace Mall - NEW STORE
  • Chesterfield, Missouri - Chesterfield Mall - NEW STORE
  • Columbia, Missouri - Columbia Mall - NEW STORE
  • Danville, California - Blackhawk Plaza
  • Duluth, Minnesota - Miller Hill Mall - NEW STORE
  • Estero, Florida - Coconut Point - NEW STORE
  • Fayetteville, Arkansas - Northwest Arkansas Mall - NEW STORE
  • Fort Smith, Arkansas - Central Mall - NEW STORE
  • Greenwood, Indiana - Greenwood Park Mall - NEW STORE
  • Independence, Missouri
  • Irvine, California - Irvine Spectrum
  • Lancaster, Pennsylvania
  • Oklahoma City, Oklahoma - Penn Square
  • Pleasanton, California - NEW STORE
  • Provo, Utah - University Mall - NEW STORE
  • Rochester, Minnesota - NEW STORE
  • Salt Lake City, Utah - Fashion Place - NEW STORE
  • Salt Lake City, Utah - The Gateway - NEW STORE
  • Santa Barbara, California - NEW STORE
  • Springfield, Illinois - White Oaks Mall - NEW STORE
  • St. Cloud, Minnesota - Crossroads Mall - NEW STORE
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Assistant Boutique Manager

Create, promotes, and assists in overseeing a fun, profitable store through customer service, sales generation, excellent visual presentation, and ensure compliance with policy and procedures, shortage control and safety. Maintain a friendly, professional behavior/conduct at all times with customers, supervisors, and co-workers.

We offer a competitive hourly wage and a generous merchandise discount.

Requirements:
  • High School or equivalent
  • 1-2 years specialty retail experience preferred
  • 1 year retail management experience
  • Service and sales related experience/exposure
  • A flare for fashion is a MUST!
  • Experience in customer service
Available in the Following Locations :
  • Albany, New York - Crossgates Mall - NEW STORE
  • Appleton, Wisconsin
  • Arcadia, California - NEW STORE
  • Bethesda, Maryland
  • Bridgewater, New Jersey
  • Buford, Georgia - Mall of Georgia - NEW STORE
  • Burlington, Vermont - Burlington Town Center - NEW STORE
  • Gaithersburg, Maryland - NEW STORE
  • Greenville, South Carolina - Haywood Mall
  • Jensen Beach, Florida - NEW STORE
  • Long Beach, California
  • Louisville, Kentucky - Oxmoor Mall
  • Lubbock, Texas - NEW STORE
  • Manhattan Beach, California
  • Marietta, Georgia - Town Center at Cobb - NEW STORE
  • Owings Mills, Maryland - Festival at Woodholme - NEW STORE
  • Panama City, Florida - NEW STORE
  • Phoenix, Arizona - Chandler Fashion Square - NEW STORE
  • Phoenix, Arizona - San Tan Village - NEW STORE
  • Pineville, North Carolina - Carolina Place - NEW STORE
  • Pittsburgh, Pennsylvania - South Hills Village - NEW STORE
  • Pleasanton, California - NEW STORE
  • Provo, Utah - University Mall - NEW STORE
  • Salt Lake City, Utah - Fashion Place - NEW STORE
  • St. Cloud, Minnesota - Crossroads Mall - NEW STORE
  • Tacoma, Washington - Tacoma Mall
  • Trumbull, Connecticut - Trumbull Mall - NEW STORE
  • Woodbridge, New Jersey - NEW STORE
  • Yonkers, New York - Ridge Hill - NEW STORE
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Boutique Key Holder

Francesca's Collections is currently seeking candidates possessing the following qualities:

Women's specialized boutique retail sales experience and/or key holder experience, positive and enthusiastic attitude, and a team player. Responsibilities include opening/closing store, delegating duties and ensure profitability.

We offer a competitive hourly wage and a generous merchandise discount.

Requirements:
  • High school graduate (Some college/college graduate preferred)
  • Customer service and selling related experience/exposure
  • Creative/fashion flare experience/exposure
Available in the Following Locations:
  • Appleton, Wisconsin
  • Albany, New York - Crossgates Mall - NEW STORE
  • Bloomington, Minnesota - Mall of America
  • Buford, Georgia - Mall of Georgia - NEW STORE
  • Burlington, Vermont - Burlington Town Center - NEW STORE
  • Collierville, Tennessee
  • Corte Madera, California
  • Dallas, Texas - Preston Oaks
  • Danville, California
  • Fort Lauderdale, Florida
  • Gaithersburg, Maryland - NEW STORE
  • Hilton Head, South Carolina - Coligny Plaza - NEW STORE
  • Indianapolis, Indiana - Clay Terrace Center
  • Jensen Beach, Florida
  • Lubbock, Texas - NEW STORE
  • Lyndhurst, Ohio
  • Madison, Wisconsin
  • Marietta, Georgia - Town Center at Cobb - NEW STORE
  • Maple Grove, Minnesota
  • Monterey, California
  • Montgomery, Alabama - Zelda Place
  • Owings Mills, Maryland - Festival at Woodholme - NEW STORE
  • Panama City, Florida - Pier Park - NEW STORE
  • Phoenix, Arizona - Chandler Fashion Square - NEW STORE
  • Pineville, North Carolina - Carolina Place - NEW STORE
  • Pittsburgh, Pennsylvania - South Hills Village - NEW STORE
  • Pleasanton, California - NEW STORE
  • Provo, Utah - University Mall - NEW STORE
  • Salem, New Hampshire
  • Salt Lake City, Utah - Fashion Place - NEW STORE
  • Santa Ana, California
  • Seattle, Washington - Southcenter Mall
  • St. Cloud, Minnesota - Crossroads Mall - NEW STORE
  • Trumbull, Connecticut - Trumbull Mall - NEW STORE
  • Woodbridge, New Jersey
  • Yonkers, New York - Ridge Hill - NEW STORE
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Boutique Associate

Provide excellent customer service while obtaining maximum sales, maintain a friendly, professional behavior/conduct at all times with customers, supervisors, and co-workers. Ensure the store maintains its excellent visual presentation.

Requirements:
  • High school graduate (Some college/college graduate preferred)
  • Customer service and selling related experience/exposure
  • Creative/fashion flare experience/exposure
Available in the Following Locations:
  • Albany, New York - Crossgates Mall - NEW STORE
  • Buford, Georgia - Mall of Georgia - NEW STORE
  • Burlington, Vermont - Burlington Town Center - NEW STORE
  • Carlsbad, California
  • Dallas, Texas - Inwood Village
  • Hilton Head, South Carolina - Coligny Plaza - NEW STORE
  • Hyannis, Massachusetts
  • Jensen Beach, Florida - NEW STORE
  • Las Vegas, Nevada - Town Square
  • Lubbock, Texas - NEW STORE
  • Macon, Georgia - NEW STORE
  • Marietta, Georgia - Town Center at Cobb - NEW STORE
  • Owings Mills, Maryland - Festival at Woodholme - NEW STORE
  • Panama City, Florida - Pier Park - NEW STORE
  • Phoenix, Arizona - Chandler Fashion Square - NEW STORE
  • Pineville, North Carolina - Carolina Place - NEW STORE
  • Pittsburgh, Pennsylvania - South Hills Village - NEW STORE
  • Pleasanton, California - NEW STORE
  • Plano, Texas
  • Provo, Utah - University Mall - NEW STORE
  • Salt Lake City, Utah - Fashion Place - NEW STORE
  • St. Cloud, Minnesota - Crossroads Mall - NEW STORE
  • Trumbull, Connecticut - Trumbull Mall - NEW STORE
  • Woodbridge, New Jersey - NEW STORE
  • Yonkers, New York - Ridge Hill - NEW STORE
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