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We are always interested in your feedback, questions or concerns about our stores, website or company. Please choose one of the following ways to contact us.
Customer Service
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By Email:
customerservice@francescas.net
By Phone:
Regular Business Hours: Mon-Fri 9am-5pm CST
1.800.980.1180
By Mail:
Francesca's Customer Service
3480 W. 12th St.
Houston, TX 77008
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Press, Marketing and Advertising Inquiries
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Please note: If you are submitting a marketing request or press inquiry for a particular store, be sure to include the store city and state. In addition, we are currently not accepting proposals for TV, radio or print advertising.
By Email:
marketing@francescas.net
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Real Estate Development Inquiries
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Please send all real estate inquires and questions to Clary Groen.
By Email: cgroen@francescas.net
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Merchandise Vendor Inquiries
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If you are interested in submitting a product for our consideration, please send your catalog, brochure, photos or product (including price list) the address listed below. Please note: We are unable to return samples. We will contact you for further information regarding your product should we have questions.
By Email:
purchasing@francescas.net
By Mail:
Francesca’s Collections Buyer
3480 W. 12th St.
Houston, TX 77008
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Employment Opportunities
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For more information about joining our team, click here to visit our careers area.
By Email: hr@francescas.net
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